416.218.1112
Beyond Bilingual Inc.
Published
June 5, 2023
Location
Brampton, Canada
Category
Job Type
Job ID Number
BBB123
Candidate must be Bilingual
Yes
Job Function
Customer Service

Description

Bilingual Customer Service and Warranty Representative

Full-Time, PERM

Salary: Up to $50K
Hours: 8 HOURS - 8AM TO 4:30 may have some flexibility
Location: 100% OFFICE BASED, BRAMPTON OFFICE

 

Company Overview:
Our client is a market leader in the manufacturing of roofing and building materials. They are Canadian owned and operated business.

 

PERKS:

  • RRSP 4.5 % Medical and Dental Benefits 
  • Our client is an equal opportunity employer
  • Permanent full-time role 
  • Established, reputable organization 
  • Dynamic, focused, team environment 
  • Over 3000 employees worldwide 
  • Offices in Canada, USA, and Europe  

 

Position Overview

Warranty Services Representatives work in a call centre environment responding to calls from consumers regarding roofing warranties

Responsibilities

  • Respond to customer inquiries received via phone and email
  • Process claims within the company’s claims management system
  • Respond to all consumer inquires in a prompt and professional manner
  • Process all documents within the company’s standard Service Levels
  • Ensure all claims documents and call notes are entered and maintained
  • Prepare claim files for management review and provide responses as directed
  • Develop working knowledge of products and associated warranties

Skills Required

  • Excellent communication skills in both English and French
  • Call centre is an asset

Experience Requirements

  • Minimum 1 year experience in a high volume, fast paced Customer Service environment
  • Warranty experience is an Asset
Apply
Drop files here browse files ...
Accepted file types: pdf, doc, docx, txt

Related Jobs

Customer Service Representative   Mississauga, Canada new
September 19, 2023
September 18, 2023
Bilingual Claims Quality Auditor-REMOTE   Anywhere in Ontario, Canada new
September 15, 2023
September 13, 2023
September 12, 2023
Are you sure you want to delete this file?
/