Beyond Bilingual Inc.
Bilingual Inside Sales / Customer Service Representative
FULL TIME, PERMANENT
Location: (100% on-site) – Brampton
Hours: Mon-Fri – 8am-5pm - (40 hours/wk.)
Salary: Up to $58K + Discretionary Bonus
Company: Our client is a national leader in their industry. Due to continued growth, they are looking to add a talented Bilingual Inside Sales / Customer Service Representative to their team of professionals.
- Company-paid benefit plan (after 6 months)
- Dental plan
- Drug plan
- Casual dress code policy
- Excellent training
- Family working atmosphere
- Company events
- Opportunity for advancement
You will be responsible for planning and carrying out direct marketing and sales for company equipment while providing a high level of customer service.
- Maintain & develop a computerized customer database, prospects & order entry.
- Respond to and follow up on sales inquiries by post, phone & emails.
- Maintain and develop existing and new customers (90% warm calls – 10% cold calls).
- Provide product information and answer questions from customers.
- Help with customer needs assessment in relation to product choice.
- Develop relevant knowledge and skills through training.
- Fluently Bilingual (English/French) - Spoken and Written.
- Computer literate.
- 1-2 years of Inside Sales experience.
- Order Management experience.
- High School graduate.