Bilingual Counter Client Service Representative

Location: Woodbridge, ON, Canada, On-Site
Hours: 8:00am-5:00pm (1 Hour lunch)
Salary: Up to-$60,000K per year

PERKS:

• Dental, Life, Medical, Vision 100% after 3 months
• Family Oriented and a great team!
• A happy work environment
• New bright office!
• 2 Week’s vacation
• Christmas Bonus

Duties & Responsibilities:

• Handling product orders by email some phone and also in person for walk in customers.
• Exhibit a positive, friendly & helpful attitude with customers and be perceptive to their needs.
• Determine merchandise the customer requires and suggest alternative and additional items related to the customer’s order.
• Create sales orders.
• Select appropriate merchandise from stock.
• Receive payment or obtain credit information.
• Properly prepare merchandise for customer transportation.
• Maintain counter area displays of merchandise in an orderly and attractive manner.
• Assist and resolve customer complaints.
• Keeps aligned with new product information and upcoming product promotions.
• Any additional tasks as assigned by the Operations Manager.

Qualifications:

• Fluent in French and English
• Minimum of 2-3 CSR experience, no Order Management required
• Ability to multi-task in a fast-paced environment.
• Product and application knowledge, including the ability to navigate manufacturer websites.
• PC / proprietary proficiency for utilization of business application software, including web browsers & internet search engines.
• Interested and able to quickly learn product knowledge and adopt new technology applications.