Beyond Bilingual Inc.
May 1, 2023
Montreal, Canada
Job Type
Job ID Number
Candidate must be Bilingual
Job Function
Customer Service


Bilingual Customer Service and Account Specialist-REMOTE-PLEASE SUBMIT AN ENGLISH RESUME
Full-Time, PERM
Hours: 8am to 5pm – 1 hour lunch (client is flex on the hours)
Location: MONTREAL 100% REMOTE work from home
Our client is a premier wholesale distributor to the communications & telecommunications fields.
They provide cost-effective products, material management & effective solutions. Founded over 50 years ago, they have established their role in the marketplace and have an extremely strong reputation as an innovative & stable company.
Their experience, tenacity & dedication teamed with their modern supply chain technology provide their clients with a reliable, yet flexible source for changing inventory needs.
· Working remotely from your home 100%
· Growth potential into sales
· Benefits include and are available immediately!!
· Medical/Dental - (Available after 90 days)
· Life Insurance, RRSP matching & Profit Sharing
· Vacation & Paid Sick time
· Tuition Reimbursement available after 1 year


  • Provide high-quality customer service by phone, fax, web, email.
  • Supports account managers in meeting the customer's needs.
  • Assist customers in understanding the range and application of their broad product offerings.
  • Follow up on customer inquires in a timely manner if a response is not readily available.
  • Collaborate with the customer account managers and other relevant teams, respond to customer needs.
  • Provide feedback and observations that enable continuous improvement in services and process.
  • Log customer transactions, contract issues and negative customer experiences in customer management system.
  • Verify all customer and order information for accuracy and compliance in complex order entry systems.

Skills Required

  • Bilingual – fluent English & French: Exceptional both in speaking and writing.
  • Articulate, persuasive and professional with a “go getter” attitude.
  • Eye for detail – proactive calling programs, quoting, order entry and overall account management.
  • Must be able to work independent and in a group.
  • Must be proficient in word and Excel - minimum intermediate.
Drop files here browse files ...
Accepted file types: pdf, doc, docx, txt

Related Jobs

May 25, 2023
May 25, 2023
May 19, 2023
May 18, 2023
Are you sure you want to delete this file?