Bilingual Field Service Technician-REMOTE

Bilingual Field Service Technician-REMOTE

FULL TIME, PERMANENT

Location: (100% Remote) – Quebec

Hours: Mon-Fri – 8am-4pm - (40 hours/wk.)

Salary:  Up to $80K + Overtime

Company:  Our client has over 8000 employees worldwide, they have over 90+ manufacturing facilities and their annual sales are over $3 Billion.

Perks:

• Full benefits plan (Dental/Vision) – after 1 month
• Generous vacation with 5 sick days
• Flexible work hours
• Pension Program
• Family environment
• Excellent Training
• Employee Assistance Program
• Life Insurance
• STD
• LTD
• Company supplied vehicle, phone, laptop, and special tools
• All expenses covered by company – Travel etc.

Job Summary:

Our client is a leading producer of strapping and packaging systems.  They are seeking a skilled Bilingual Field Service Technician to install, repair and service packaging machinery at various customers’ facilities based in the Montreal-Quebec, QC. area with travel throughout Eastern Canada. Your duties will include managing your own field service territory along with assisting other technicians.

• Provide support during field visits and tie workflow to schedules to ensure maximum efficiency.
• Examine equipment and determine needed installations, services, or repairs.
• Manage schedules, sequences, and assignments for work activities, based on customer needs, work priority and available resources.
• Examine and listen to equipment, analyze inspection reports, and confer with customers to locate and diagnose malfunctions.
• Maintain, repair, and overhaul machinery as needed.
• Dismantle defective machines for repair, using hand tools.
• Reassemble machines and equipment following repair, testing operation, and making adjustments as necessary.
• Test and replace industrial equipment components using test meters and hand tools.
• Requisition and manage materials and supplies, such as tools and replacement parts.
• Inspect, test, and measure completed work, using devices such as hand tools or gauges to verify conformance to standards or repair requirements for functionality and safety.
• Satisfy customer needs by making appropriate recommendations and training customer on proper use of equipment. Identify and present opportunities for additional support of company products and services to the customer.
• Compute estimates and actual costs of factors such as materials, labor, or outside contractors.
• Respond to customer’s request and inquiry via call or email in a timely manner as assigned by manager.

• Fluent in English and French – Spoken and Written.
• Solid computer skills (MS Office Applications and Windows-based programs).

• Must be able to lift 50 lbs.
• A valid driver's license and your own general hand tools
• Availability to work after hours and weekends is mandatory.

• Minimum 3 years of field or industrial maintenance experience.

• Post-secondary Certificate in Electrical/Mechanical Field.