416.218.1112
Beyond Bilingual Inc.
Published
November 15, 2019
Location
Toronto, Canada
Category
Job Type
Job ID Number
BCL18
Candidate must be Bilingual
Yes
Job Function
Customer Service

Description

Do you want to work for a company that has been making a difference in people's lives for over 75 years?

  • Excellent Salary $50K -$55K
  • Growth Opportunity
  • Dynamic & Fast Paced

THE OPPORTUNITY

Our client is actively looking for a strong Bilingual Customer Service Representative to support and engage directly with external and internal customers.  This dynamic role includes an opportunity to positively contribute to company objectives & interact within a supply chain environment with excellent opportunities to build strong internal & external customer relationships. If you are a results oriented individual this is the position for you!

PERKS

  • Prestigious Medical Company
  • Growth Opportunity
  • Dynamic & Fast Paced
  • Highly Competitive Salary
  • Excellent benefits

Responsibilities

Key functions include to identify needs and determine appropriate course of action on various key elements of order management & related concerns or issues which may arise.  Their ideal candidate requires quick & sound judgment and strong initiative in order to take necessary course of action in resolving issues and making recommendations to customers.  Effective decision-making abilities are requires as results have a material impact on department, resources and objectives. As a Customer Service Representative your objective to maintain contracts for new and existing business, including contract renewals

 

 

Skills Required

  • Fluently bilingual - English / French - both oral and written
  • Highly effective communication skills, particularly written.
  • Meticulous, attentive to detail and accurate.
  • Critical thinking and problem solving skills are a necessity for this position.
  • Must have the ability to work well within a team environment yet work independently.
  • Requires strong skills in Microsoft Excel, PowerPoint and Word.
  • 2 – 3 years previous customer support experience preferred.
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