Beyond Bilingual Inc.
Description
Bilingual Customer Service Representative and Dispatch-Hybrid
Full Time Permanent
Location: Woodbridge- 3 days in office, 2 days working from home
Working Hours: Monday – Friday 10:00am – 6:00pm OR 8:00am – 4:00pm
Salary: Up to $60K
Company:
Established in the 1800’s, our client is the leader in the industrial field and is proudly a family-owned, Canadian company.
Perks:
- Unique, Supportive environment with work life balance
- Great team environment
- Benefits (Medical, Dental, Vision) Offered Immediately
- Pension offered after 1 year
- 3 weeks Vacation
- 3 floater days
- Low call volume (10 calls a day)
- Growth potential
Responsibilities
- Dispatch drivers and vehicles to routine and emergency grease trap cleaning
- Address customer inquiries about their accounts, schedules, and services
- Follow up with customers who need extra information or attention, ensuring each one gets what they need
Skills Required
- Bilingual (English and French)
- Exceptional telephone etiquette coupled with active listening skills
- Proficient computer navigation and keyboarding skills
Experience Requirements
- 2 years minimum of experience in a Customer Service role
- Experience in scheduling, routing and dispatching trucks is strongly preferred
Education Requirements
- High school diploma or GED