Bilingual Customer Service Coordinator
FULL TIME, PERMANENT
Location: (100% on-site) – Bolton
Hours: Mon-Fri – 8am-4pm - (37.5 hours/wk.)
Salary: Up to $75K
Company: Our client is a leader in the manufacturing industry. Due to continued growth, they are looking to add a talented Bilingual Customer Service Coordinator to their team of professionals.
- Company-paid benefit plan (after 3 months)
- Dental plan
- Drug plan
- Casual dress code policy
- Excellent training
- Family working atmosphere
- Excellent opportunity for advancement
You will be responsible for providing customer support at all levels that exceeds customer expectations – both internal and external. This role will closely interface with Regional Sales Managers.
- Quoting orders.
- Entering orders.
- Follow up on status of orders.
- Providing status reports to customers as well as Regional Sales Managers.
- Provide support to Regional Sales Managers.
- Provide superior level of customer service to external and internal customers.
- Fluently bilingual – English/French – Spoken and Written.
- Excellent computer skills, especially Word, Excel, and Outlook.
- Very high attention to detail.
- Be able to lift up to 25 pounds.
- 1 years’ experience in customer service.
- High school graduate.