416.218.1112
Beyond Bilingual Inc.
Published
November 23, 2021
Location
Mississauga, Canada
Category
Job Type
Job ID Number
BBB147
Candidate must be Bilingual
Yes
Job Function
Customer Service

Description

Our Medical client is a medical device leader. They deliver innovative value-added solutions improving the lives of others and they are one of the fastest growing segments in their field.

 

They offer:

  • A friendly working environment
  • Competitive salary plus a bonus plan
  • 3 weeks’ vacation to start
  • Employer sponsored benefits package
  • Contribution towards gym membership and tuition reimbursement

Responsibilities

  • Process customer orders and bookings, including timely follow-up of usage, billings, and returns
  • Help manage the loaner kit program to ensure kits are available for surgery, processed in a timely fashion with all proper documentation, and follow up regarding usage and billing
  • Coordinate shipments in order to meet required delivery dates
  • Organize and maintain customer records
  • Timely follow-up of customer complaints and issues

Qualifications

  • Excellent verbal and written communication skills in French and English
  • Minimum high school diploma. Post-secondary is an asset.
  • Minimum of 3-5 years of experience in a customer service role.
  • Excellent working knowledge of Office Word and Excel
  • Effective communication skills.
  • Team/collaboration skills – working with others in a number of cross-functional departments.
  • Previous experience with ERP systems.
  • Possess a high level of accuracy and attention to detail.
  • Ability to multi-task and handle a number of changing priorities.
  • Able to meet deadlines in a fast-paced, results driven environment.
Apply
Drop files here browse files ...
Accepted file types: pdf, doc, docx, txt

Related Jobs

December 3, 2021
Supply Chain Order Coordinator   Mississauga, Canada new
November 29, 2021
November 23, 2021
November 23, 2021
Are you sure you want to delete this file?
/