Beyond Bilingual Inc.
September 11, 2023
Oakville, Canada
Job Type
Job ID Number
Candidate must be Bilingual
Job Function
Customer Service


Bilingual Credit and Collections Analyst

Full, Time-PERM

Location: Oakville, On-Site

Hours: likely 8:30-5pm, 9-5:30pm or 9:30-6pm (our client has flexibility with the hours for this role)

Salary: Up to $36 per hour. Up to $75K Annually


Our client provides the best quality products with the best value throughout North America.  They are a leading distributor with over 2,000 employees! They are growing fast and looking for future leaders and problem-solvers that are ready to grow with them!  If you have a passion for what you do, then they will provide the tools you need for success!!



  • Extended medical and health coverage that includes medical, dental and vision.
  • Basic life insurance and wellness programs.
  • RRSP with 5% employer match.
  • Paid holidays and generous paid time off.
  • Bonus programs include annual performance, sales goals, and profit sharing.
  • Opportunity to explore other departments as training and career continues.
  • Tuition Assistance Program that covers professional continuing education.
  • Scholarship program for children of employees.
  • Charitable donation matching program to support your favorite charity.

Additionally, they offer 3 Bonus Programs:

  1. Profit Sharing - $4000/$5000
  1. Individual Performance Bonus
  1. Sales Goal Bonus



  • On-site café and outdoor patio.
  • First class fitness center.
  • Numerous employee appreciation events throughout the year.
  • Opportunities for community involvement.


  • Handle 120+ collections customer contacts daily via phone and email.
  • Determine appropriate escalation for delinquent collections accounts.
  • Support the management of appropriate collections account aging.
  • Identify high-risk accounts and notify management.

Skills Required

  • Bilingual (English / French) required - 100% verbal and written fluency.

Experience Requirements

  • Experience in a business-to-business environment preferred.
  • Collection experience or Customer Service experience
  • Experience in reconciling accounts.

Education Requirements

  • High school diploma or equivalent.
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