Beyond Bilingual
July 6, 2021
Scarborough, Canada
Job Type
Job ID Number
Candidate must be Bilingual
Job Function
Customer Service



Reporting to the Sales & Marketing Support Supervisor, this position will be responsible for performing a variety of administrative tasks within the Canada Sales & Marketing Support group, including but not limited to supporting the Sales, Marketing and Account Management teams.


  • Dental care
  • Extended health care
  • Vision care
  • RSP
  • Yearly Salary Increases
  • Health Spending Account
  • Personal Spending Account (e.g. Gym membership discount)
  • Company Holiday Parties
  • Casual dress code policy




  • Perform administrative tasks for Sales & Marketing Support activities that include developing and enhancing key presentations, listing forms, data entry, certifications and supporting the inside sales program.
  • Maintain Canada Info email/phone lines; process a high volume of requests via email and phone from internal and external customers.
  • Provide administrative support to include sales reports, data consolidation, creating memos, handling correspondence, data entry and other documents as necessary.
  • Prepare price proposals and price lists.
  • Process samples requests.
  • Maintain floor stock agreements to support product forecasts.
  • Distribution on Sell sheets, Brochures, Feature Advantage Benefit guide, Product Assortment Guide and Minimum run guides.
  • Customer contact information maintenance and handling large customer communications.
  • Ability to proof materials/proposals for accuracy and readability.

Skills Required

  • Excellent verbal and written skills in both French and English, necessary for communication with internal and external customers.
  • Ability to work independently, multi-task.
  • Strong attention to detail and accuracy.
  • Ability to maintain composure and adapt in a dynamic, fast-paced, customer-focused work environment, characterized by rapid change, minimal lead times, and multiple competing priorities.


  • Advanced level skills with Microsoft Outlook, Excel, Power Point and Word.
  • SAP experience an asset.

Experience Requirements

  • 6 months of administrative experience in an office environment.
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