416.218.1112
Beyond Bilingual Inc.
Published
December 8, 2022
Location
Milton, Canada
Category
Job Type
Job ID Number
BBB123
Candidate must be Bilingual
Yes
Job Function
Accounts Receivable

Description

Bilingual Credit and Collections Analyst

Location: Milton (100% On Site)

Hours: 8:30am-5:00pm, Monday – Friday

Salary: Up to $70k plus a $2500 sign on bonus (in lieu of profit sharing). 

Company:

Our client provides the best quality products with the best value throughout North America.  They are a leading distributor and offer a challenging environment for people who have a passion for what they do and provide them with the tools they need for success.  

They are currently seeking a qualified candidate who shares their commitment to superior customer service.

PERKS:

  • Medical, dental and vision after only 30 days.
  • Basic life insurance, disability, and wellness programs.
  • RRSP with 5% employer match, eligible after 30 days.
  • Paid holidays and generous paid time off.
  • Bonus programs that include annual performance, sales goals, and profit sharing.
  • Best-in-class, clean, modern facilities.
  • First-class fitness center.

 

Responsibilities

  • Initiate communication with customers to resolve past-due collection balances.
  • Respond to a high volume of collections email correspondences from customers.
  • Handle 120+ collections customer contacts daily via phone and email.
  • Determine appropriate escalation for delinquent collections accounts.
  • Support the management of appropriate collections account aging.
  • Identify high-risk accounts and notify management. 

Skills Required

  • Bilingual (English / French) required - 100% fluency in both verbal and written forms.
  • Excellent communication and problem-solving skills.
  • Strong phone manner with the ability to multitask.
  • Comfortable working in a high-volume, fast-paced environment.

Experience Requirements

  • Experience in business-to-business environment preferred.
  • Minimum one-year experience in collections an asset.
  • Call center experience an asset.
  • Experience in reconciling accounts.

Education Requirements

  • High school diploma or equivalent.
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