Beyond Bilingual Inc.
December 8, 2022
Milton, Canada
Job Type
Job ID Number
Candidate must be Bilingual
Job Function
Accounts Receivable


Bilingual Credit and Collections Analyst

Location: Milton (100% On Site)

Hours: 8:30am-5:00pm, Monday – Friday

Salary: Up to $70k plus a $2500 sign on bonus (in lieu of profit sharing). 


Our client provides the best quality products with the best value throughout North America.  They are a leading distributor and offer a challenging environment for people who have a passion for what they do and provide them with the tools they need for success.  

They are currently seeking a qualified candidate who shares their commitment to superior customer service.


  • Medical, dental and vision after only 30 days.
  • Basic life insurance, disability, and wellness programs.
  • RRSP with 5% employer match, eligible after 30 days.
  • Paid holidays and generous paid time off.
  • Bonus programs that include annual performance, sales goals, and profit sharing.
  • Best-in-class, clean, modern facilities.
  • First-class fitness center.



  • Initiate communication with customers to resolve past-due collection balances.
  • Respond to a high volume of collections email correspondences from customers.
  • Handle 120+ collections customer contacts daily via phone and email.
  • Determine appropriate escalation for delinquent collections accounts.
  • Support the management of appropriate collections account aging.
  • Identify high-risk accounts and notify management. 

Skills Required

  • Bilingual (English / French) required - 100% fluency in both verbal and written forms.
  • Excellent communication and problem-solving skills.
  • Strong phone manner with the ability to multitask.
  • Comfortable working in a high-volume, fast-paced environment.

Experience Requirements

  • Experience in business-to-business environment preferred.
  • Minimum one-year experience in collections an asset.
  • Call center experience an asset.
  • Experience in reconciling accounts.

Education Requirements

  • High school diploma or equivalent.
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