Beyond Bilingual Inc.
October 17, 2019
Milton, Canada
Job Type
Job ID Number
Candidate must be Bilingual
Job Function
Customer Service


Our client provides the best quality products with the best value throughout North America.  They are a leading distributor with over 2,000 employees and they offer a challenging fast-paced environment for people who have a passion for what they do and provide them with the tools they need for success.

Customer service is number one for our client and because of their continued expansion; they currently seek a qualified candidate who share their vision, values and commitment to superior customer service.


  • A positive, well-balanced work environment
  • Full benefit coverage – medical, dental, vision, life
  • RRSP with company match
  • Generous paid time off
  • Tuition reimbursement
  • 3 bonus programs


  • Assist all clients’ inbound and outbound calls/emails
  • Maintain confidential information for client accounts
  • Determine customer needs through effective questioning and evaluate need for call escalation
  • Execute customer fulfillment requests through contact with appropriate departments, ie. Suppliers, Vendors.


  • Bilingual (English / French).
  • Typing speed of 30 words per minute.
  • Professional customer service phone manner and ability to work independently

Education Requirements

High school diploma or equivalent. Bachelor's degree preferred.

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