416.218.1112
Beyond Bilingual Inc.
Published
December 6, 2019
Location
Richmond Hill, Canada
Category
Medical  
Job Type
Job ID Number
PLB25
Candidate must be Bilingual
Yes
Job Function
Customer Service
Intersection
404 & 16th Avenue

Description

  • A FAMILY ENVIRONMENT  
  • OWNED PRIVATELY BY A FAMILY WHO LIVES IN TORONTO 
  • PEOPLE ENJOY WORKING THERE 
  • NOT MICROMANANGED!  
  • NOT A CALL CENTER  
  • STABLE  
  • TEAM HOLIDAY FUNCTIONS

Responsibilities

  • Answer telephones, receive and distribute emails/fax/mail,  
  • Process domestic and international orders,  
  • Log and follow up on customer complaints and inquiries,  
  • Maintain database of client and product information,  
  • Accounts receivable including the collection of past due payments,  
  • Accounts payable, maintain adequate inventory of all goods,  
  • Enter incoming payments into computer and prepare deposits,  
  • Source and book all company travel requirements,  
  • Assist with sales and marketing campaigns. 

Skills Required

  • 2-5 years of customer service experience 
  • Must be proficient with the use of a personal computer (PC) and associated software (Windows, MS Office, Gsuite, CRM, ERP, EDI, etc.). 
  • Essential skills include document use, numeracy, writing, working with others, problem solving, decision making, critical thinking, job task planning and organization, significant use of memory and continuous learning. 
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