Beyond Bilingual
September 17, 2019
Burlington, Canada
Job Type
Job ID Number
Candidate must be Bilingual
Job Function
Customer Service


Our client, in business for more than 30 years, specialize in providing financial and leasing solutions to the construction and manufacturing industries.  They are a fast-growing company, with an established brand, and this division specializes in business financing in Canada. Their employee headcount has tripled in the last few years and they are looking for qualified, high caliber individuals to join their team.

Their values include: continuous growth, collaboration, respect, open-mindedness.


  • Established brand and fast-growing organization
  • 100% company paid benefits plan: Medical, Dental, Vision and Extended healthcare
  • RRSP contributions
  • Rewards & Recognition Program
  • Life and disability insurance
  • Employee and Family Assistance Program
  • Highly social and communal workplace


  • Respond to customer inquiries by phone or email
  • Provide financial information and documentation to clients regarding pay-outs
  • Provide customers with requested account information
  • Update client’s banking information as it is received
  • Defer payment dates if/as requested by clients
  • Process lease modifications within specified policies and regulations 
  • Follow up with clients regarding calls and email requests related to their contract
  • Process insurance claims and ensure completion

Skills Required

  • Bilingual. French/English, oral and written
  • Minimum of 3 years of CSR and ideally, related experience
  • Finance and mathematical aptitude, a strong asset
  • Knowledge of leasing, a strong asset
  • Related education, an asset



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