Beyond Bilingual Inc.
Description
Bilingual National Client Administrator
Full-Time, PERM
Location: Mississauga- 100% On Site
Hours: Monday – Friday. Must be flexible between 9am and 7pm( 9 hour days), occasional weekends, not very often.
Salary: Up to $65K
Job Overview:
Responsible for building relationships with customers and service providers across Canada. This includes effective and efficient turn around on quotes & queries in a fast-paced environment.
Perks:
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Growth potential to move to management roles, Team Leader
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Benefits and Perks: when they go perm there will be benefits medical, dental
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AMAZING: healthcare spending account
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Company car and all car expenses paid by employer, after 3 months
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Not a call center
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Set up to work from home
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Vacation: 3 weeks
Scope:
This position reports to the Company General Manager as well as the President and is responsible for maintaining and expanding our National Accounts across Canada as well as our preferred vendor base, with a strong focus on excellent customer service.
Responsibilities
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Receiving and coordinating orders over the phone & e-mail
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Pricing jobs & upselling
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Assign technicians to jobs
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Source & qualify new technicians if needed
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Follow up on jobs & report back to clients daily
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Resolve any issues pertaining to a job / customer invoice
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Adding & Updating Customer info in database as needed
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Assign tasks to team members as needed
Skills Required
- Fully Bilingual English and French (Spoken and Written)
Qualifications
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Solid and stable work history
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Must be able to work in office 100%
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Must be flexible in terms of hours
Experience Requirements
- 3 years customer service experience