Beyond Bilingual Inc.
June 3, 2022
Toronto, Canada
Job Type
Job ID Number
Candidate must be Bilingual
Job Function
Information Technology


Bilingual POS Technical Support


Location: (100% Remote) – North York-Must Live in the GTA!

Hours: Mon-Fri (+ weekends when required) three different shifts - 8am-6pm, 11am-8pm and 1:30pm-10:30pm (40 hours/wk.)


Company:  Our client is a leader in their industry, and they continue to grow.  They are made up of an integrated network of retail stores that together provide a full range of clothing choices within various niches.



  • Company-paid benefit plan (after 6 months)
  • Dental plan
  • Vision plan
  • Employee discounts
  • Casual dress code policy
  • Excellent training
  • Family working atmosphere
  • Tuition reimbursement
  • Tremendous career advancement opportunities



Job Summary:

In this role, you will be responsible for responding to and resolving technical calls from all divisions in English and French. Support desk agents provide technical support to store level computer users experiencing difficulties with hardware, applications, and registers.



  • Communicate with stores experiencing difficulties to determine, document and resolve the problems experienced.
  • Consult user guides, technical manuals and other documents to research and implement solutions.
  • Provide advice and training to users in response to identified difficulties.
  • Place service calls for register equipment that is not functional.
  • Work with third parties to investigate solutions to hardware issues that occur.

Skills Required

  • Fluently bilingual – English/French – Spoken and Written.
  • Familiarity with PC hardware and software.


  • Ability to work a flexible schedule to meet the needs of the business, which may require evening, weekend, and holiday shifts.

Experience Requirements

  • 1-2 Years experience in a customer service and/or technical support role.

Education Requirements

  • High School education.
Drop files here browse files ...
Accepted file types: pdf, doc, docx, txt

Related Jobs

Bilingual Customer Service/Dispatch   Port Coquitlam, Canada new
June 28, 2022
Bilingual Field Service Technician   Boucherville, Canada new
June 28, 2022
June 24, 2022
June 23, 2022
Bilingual Service Coordinator   Mississauga, Canada new
June 22, 2022
Are you sure you want to delete this file?