416.218.1112
Beyond Bilingual Inc.
Published
May 19, 2022
Location
Mississauga, Canada
Category
Job Type
Job ID Number
BBB567
Candidate must be Bilingual
Yes
Job Function
Sales & Marketing

Description

Bilingual Sales Support/Contract Administration

Location: Mississauga POSTION IS REMOTE OR HYBRID

Position Type: Permanent

Work Hours: Monday - Friday 8:30AM – 5PM (Can be flexible on hours: 7:30 to 4pm or 10:30-6)

 

Company Overview:

Our client is an international leader in the field of Medical technology. They have been supporting and saving lives for over a century, successfully cultivating core values of intimate customer

The purpose of this position is to support the pre-order sales activities for our client, to ensure efficient and helpful communication with sales, channel partners and end-users.

Additionally, the role will support Training (inside sales, registrations, invoicing) and the Bidding processes (check bid sites, maintain list of active bidding opportunities and win/loss report, assemble bid responses, admin support).

 

HIGHLIGHTS:

  • Work from home: 100% during COVID and after home and office
  • Benefits: Medical Dental Vision 100%
  • 3 weeks' vacation:
  • STD, LTD, Life Insurance
  • Social Committee, great working environment
  • equal opportunity employer and is committed to a diverse workforce
  • Additional/Voluntary Insurance
  • Education & Training
  • Health center and gym
  • Health Insurance
  • Retirement Savings
  • Special Assistance
  • Growth
  • Time Away
  • Workplace Wellness

Responsibilities

  • Help sales with the quoting process and preparing quotations from the e-pricelist or SAP at the request of sales or channel partners or end-users. Appropriate discounts to be applied as relevant.
  • Support sales proactively by assisting to maintain and track CRM opportunities.
  • Request for Proposal (RFP) Bid Support, including:
  • Maintaining username and password for various bid sites.
  • Searching sites regularly for potential sales opportunities.
  • Downloading bids at the request of Sales or Marketing.
  • Maintaining files for bids and listing open bids and win/loss results.
  • Assembling components of bids, editing for grammar, reviewing to ensure all requirements are addressed, printing and preparing for shipping.
  • Maintaining win/loss/no bid list.
  • Maintain quotes and customer notes in an organized, central location for easy transfer to Customer Service/Order Entry (if this is not in CRM, another location will be set up that suits the needs of the team.)

 

Examples to send to Marketing include:

  • Pricing inquiries when the customer does not know exactly what they want, or they do not have a part number
  • Need for assistance to identify the right product (via VOICE, configurator, detection handbooks, etc.)
  • Requests for items which are not available (i.e., not part of portfolio, on ship hold, etc.)
  • Requests for product images or product training information
  • Requests for training on how to use the e-pricelist
  • Verify and provide pricing, stock availability and delivery quotations for standard products to customers by using the e-price list and SAP.

 

Skills Required

  • Fluently bilingual, written and verbal

Experience Requirements

  • 2 or more years’ experience in customer service or related positions including sales, communications, and marketing
  • Sales Support experience
  • Exposure to RFP’s and Contract Administration
Apply
Drop files here browse files ...
Accepted file types: pdf, doc, docx, txt

Related Jobs

Bilingual Customer Service/Dispatch   Port Coquitlam, Canada new
June 28, 2022
Bilingual Field Service Technician   Boucherville, Canada new
June 28, 2022
June 24, 2022
June 23, 2022
Bilingual Service Coordinator   Mississauga, Canada new
June 22, 2022
Are you sure you want to delete this file?
/