Beyond Bilingual Inc.
May 19, 2022
Mississauga, Canada
Job Type
Job ID Number
Candidate must be Bilingual
Job Function
Sales & Marketing


Bilingual Sales Support/Contract Administration


Position Type: Permanent

Work Hours: Monday - Friday 8:30AM – 5PM (Can be flexible on hours: 7:30 to 4pm or 10:30-6)


Company Overview:

Our client is an international leader in the field of Medical technology. They have been supporting and saving lives for over a century, successfully cultivating core values of intimate customer

The purpose of this position is to support the pre-order sales activities for our client, to ensure efficient and helpful communication with sales, channel partners and end-users.

Additionally, the role will support Training (inside sales, registrations, invoicing) and the Bidding processes (check bid sites, maintain list of active bidding opportunities and win/loss report, assemble bid responses, admin support).



  • Work from home: 100% during COVID and after home and office
  • Benefits: Medical Dental Vision 100%
  • 3 weeks' vacation:
  • STD, LTD, Life Insurance
  • Social Committee, great working environment
  • equal opportunity employer and is committed to a diverse workforce
  • Additional/Voluntary Insurance
  • Education & Training
  • Health center and gym
  • Health Insurance
  • Retirement Savings
  • Special Assistance
  • Growth
  • Time Away
  • Workplace Wellness


  • Help sales with the quoting process and preparing quotations from the e-pricelist or SAP at the request of sales or channel partners or end-users. Appropriate discounts to be applied as relevant.
  • Support sales proactively by assisting to maintain and track CRM opportunities.
  • Request for Proposal (RFP) Bid Support, including:
  • Maintaining username and password for various bid sites.
  • Searching sites regularly for potential sales opportunities.
  • Downloading bids at the request of Sales or Marketing.
  • Maintaining files for bids and listing open bids and win/loss results.
  • Assembling components of bids, editing for grammar, reviewing to ensure all requirements are addressed, printing and preparing for shipping.
  • Maintaining win/loss/no bid list.
  • Maintain quotes and customer notes in an organized, central location for easy transfer to Customer Service/Order Entry (if this is not in CRM, another location will be set up that suits the needs of the team.)


Examples to send to Marketing include:

  • Pricing inquiries when the customer does not know exactly what they want, or they do not have a part number
  • Need for assistance to identify the right product (via VOICE, configurator, detection handbooks, etc.)
  • Requests for items which are not available (i.e., not part of portfolio, on ship hold, etc.)
  • Requests for product images or product training information
  • Requests for training on how to use the e-pricelist
  • Verify and provide pricing, stock availability and delivery quotations for standard products to customers by using the e-price list and SAP.


Skills Required

  • Fluently bilingual, written and verbal

Experience Requirements

  • 2 or more years’ experience in customer service or related positions including sales, communications, and marketing
  • Sales Support experience
  • Exposure to RFP’s and Contract Administration
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