416.218.1112
Beyond Bilingual Inc.
Published
November 23, 2021
Location
Vaughan, Canada
Category
Medical  
Job Type
Job ID Number
BBB133
Candidate must be Bilingual
Yes
Job Function
Customer Service

Description

Our  client is a leading national distributor of medical products.  They are looking for an dynamic addition to their Sales Support team. The successful candidate will be responsible for a range of responsibilities contributing to the overall level of satisfaction of corporate customers and success of the sales organization.

HIGHLIGHTS:

  • Salary $55K to $60K
  • Established Medical industry leader, in business for over 35 years
  • Benefits include: Medical, Dental and Vision
  • RRSP, Short/Long Term Disability Life insurance.  Match up to 5% of salary contribution by employee
  • Tuition reimbursement, up to max of $500 per year
  • Positive environment with closely knit team that work well together and enjoy each other’s company
  • Freshly renovated, well-lit office

Responsibilities

  • Communicating with Field sales team and providing administrative support
  • Responding to customer inquiries by phone and email
  • Assisting customers and sales team with problem resolution
  • Preparation of quotations, contracts, and product information
  • Coordination and tracking demos and evaluation requests and updating inventory levels of such items
  • Working with other departments such as Shipping, Finance to provide top notch service to customers
  • Entering customer information into company database and using it to retrieve customer information
  • Research product availability and details and track shipping status
  • Generating weekly reports as needed
  • 3-5 years of relevant customer service and/or sales support experience

Skills Required

  • Upbeat, energetic and proactive personality.
  • Positive, professional and pleasant telephone manner and communication style
  • Detail oriented, meticulous, takes pride in their work.
  • Flexible and able to take on a variety of tasks, even on short notice
  • Can work independently with the ability to be a dynamic team contributor
  • Strong Word, Excel, Outlook experience is a requirement
  • Solid typing, spelling and grammar skills are a requirement

Qualifications

  • Fluently bilingual in English and French, both written and spoken

Experience Requirements

  • SAP or other database software experience is an asset
Apply
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