Beyond Bilingual Inc.
July 28, 2023
Mississauga, Canada
Job Type
Job ID Number
Candidate must be Bilingual
Job Function
Customer Service


Bilingual Senior Customer Service/Key Account Manager-HYBRID

Full-time Permanent

Hours: Monday to Friday: 8:30 am to 5pm 37.5 hours a week

Location: Mississauga- Hybrid (3 days office, 2 days working from home)

Salary: Up to $65K + Bonus


A market driven global science company with a wide global presence in over 90 countries, employing over 50 000 people and founded over 200 years ago.

With over 17 Billion in sales they offer a competitive knowledge & leading edge know how which has resulted in them expanding their scope of products, services & materials. They are today an industry leader & offer their employees a dynamic corporate culture & opportunities for career advancement.



  • Hybrid, work from home and office
  • Extensive growth potential within the company! A place to build your career!!
  • Day Hours – no weekends - Hours: 8:30 to 5pm
  • Full Order Management and handling Key Accounts
  • Vacation 3 or 4 weeks depending on experience
  • Global Company
  • Dynamic Team
  • Highly competitive salary


Job Summary:

As a Customer Service Representative, you will interface with customers and multiple business and functional partners to deliver exceptional service to customers and profitability. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero-defect customer satisfaction. You will manage the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives.


  • Perform Order Management Activities: Handle routine and non-routine customer order activities, including managing customer demand
  • Display Customer Advocacy Leadership: The desire and determination to meet and exceed customer expectations.
  • Exhibit System and Technology Requirements: Ability to manage complex work processes through various systems and technology a high degree of systems knowledge and understanding is required.
  • Problem Solver: Makes recommendations to leverage resources and capital to create business opportunities for Customer Success.



  • Must be fully Bilingual English and French 100% oral and written
  • Proficiency in ERP, (SAP systems highly preferred)
  • 2-5 years of customer service or related experience required
  • Proficiency with Microsoft Excel and Outlook required
Drop files here browse files ...
Accepted file types: pdf, doc, docx, txt

Related Jobs

Customer Service Representative   Mississauga, Canada new
September 19, 2023
September 18, 2023
Bilingual Claims Quality Auditor-REMOTE   Anywhere in Ontario, Canada new
September 15, 2023
September 13, 2023
September 12, 2023
Are you sure you want to delete this file?