Field Service Representative

Field Service Representative
Hybrid, Full Time

Location: (Hybrid – 80% Travel in Ontario and North America) – Guelph
Hours: Mon-Fri – 8:30am-5pm - (37.5 hours/wk.)
Salary:  Up to -$90K + Commission

Company:  Our client is an international leader in their industry.  Due to continued growth, they are looking to add a talented and very flexible Field Service Representative to their team of professionals.

Perks:

• Company-paid benefit plan (day 1)
• Dental plan
• Vision plan
• Extended health care
• Casual dress code policy
• Excellent training
• Family working atmosphere
• RRSP
• Opportunity to earn commission
• Extremely low turnover – average tenure with company is 10 years
• Fun atmosphere and team culture consisting of regular celebrations and events. They frequently have BBQ’s and company functions.

Job Summary:

You will be responsible for the successful installation, start-up, and customer support in operation of company pollution control systems. Position requires extensive travel in the Canada, US and worldwide, as required.

Duties:

• Communicate with clients to develop schedules and answer technical questions about installation of air pollution control equipment.
• Lead a wide variety of field inspections, checks and tests of equipment, verifying equipment installation as per P&ID (piping and instrumentation diagram), electrical and mechanical drawings.
• Commission and service full-scale air pollution control products.
• Coordinate and provide in-class and hands on operator training on company air pollution control systems.
• Manage site work by external subtrades as required.
• Monitor and troubleshoot critical equipment and instrumentation, documenting recommendations for improvement to develop performance improvement programs.
• Provide technical support through onsite service calls or telephone assistance.

• Excellent English communication and interpersonal skills required (verbal and written).
• Post-secondary education.
• 5 years of related hands-on field work experience in mechanical, electrical.
• Familiarity with pumps, blowers, fans, water circulation systems and control instrumentation.
• Mechanically inclined with ability to interpret, analyze, understand, and implement information from technical drawings and literature.
• Ability to write routine and complex field reports to effectively relay information to customer and internal parties.
• Familiarity with OSHA protocols necessary to work safety.
• Willingness to travel extensively (80% of the time – across North America and worldwide, as required).
• Valid driver's license.
• Valid passport.