416.218.1112
Beyond Bilingual Inc.
Published
November 1, 2019
Location
Mississauga, Canada
Category
Job Type
Job ID Number
TCT22
Candidate must be Bilingual
Yes
Job Function
Customer Service
Intersection
Courtney Park E / Tomken Rd

Description

Our client provides support and adds value to numerous Original Equipment Manufacturers (OEMs), by facilitating all aspects of the distribution process (procurement, ordering, warehousing, delivery and invoicing) for different products.

  • RRSP’s after 6 months and Life and Long Term Disability
  • Full Benefits; Medical & Dental- 52% paid by employer
  • A fast paced and dynamic environment with a family feel!

Responsibilities

  • Respond to inbound calls from both current and potential customers, responding to customer requests/inquiries within 4 business hours, providing superior customer service, technical related advice and translating inquiries into opportunities.
  • Ensure the accurate processing of orders, returns and credit requests on a daily basis..
  • Assisting in marketing and promoting sales
  • Developing and maintaining consistent contact schedule with customers.
  • Keeping accurate and timely internal records of key contacts and other related activities.
  • Maintaining knowledge of current industry trends and sharing it with customer base.
  • Interact with other departments, such as Warehouse network, Program Management and Accounts Receivable to ensure timely responses to customer inquiries and orders.

Qualifications

  • 3 years of Customer Service experience (prefer order management)
  • Excellent oral & written communication skills in French and English
Apply
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