Beyond Bilingual Inc.
January 2, 2024
Montreal, Canada
Job Type
Job ID Number
Candidate must be Bilingual
Job Function


Bilingual Claims Examiner-REMOTE/HYBRID


Location: (REMOTE - Ontario or Quebec) if outside GTA or Hybrid role if located in GTA) – Toronto

Hours: Mon-Fri – 8:30am-5pm (40 hours/wk.)

Salary:  Up to $85K


Company:  Our client is a licensed Life and Health Agency with Property and Casualty Broker licenses throughout Canada.  Due to continued growth, they are looking to add a key member to their team of claims professionals.



  • Company-paid health benefit plan (start day 1)
  • Healthcare spending account
  • Wellness spending account
  • Life Insurance
  • RRSP
  • Employee development
  • Casual dress code policy


Job Overview:

Reporting to the Director, Insurance Solutions, you will investigate and evaluate the eligibility of life, disability, and job loss claims.


  • Ensure accurate and timely investigation, evaluation, and eligibility of life, disability, and job loss claims based on medical information, job requirements, non-medical factors, and policy terms within established service standards and operating protocols.
  • Communicate decisions and recommendations to management and clients.
  • Ensure accurate and timely documentation of all communication with customers.
  • Collaborate with management to exchange ideas, gather information, and offer solutions on claims.
  • Ensure proactive communication with policyholders regarding claim status and developments.
  • Provide claims administrative support to other departments when required.

Skills Required

  • Fluently bilingual in French and English.
  • Strong analytical, problem-solving, and decision-making skills.
  • Ability to interact with clients and other stakeholders at all levels.
  • Strong Microsoft Office Word skills.


  • Willingness to take industry courses.

Experience Requirements

  • At least 5 years’ experience in claims administration in the life insurance industry.
  • Experience dealing with medical professionals.
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