Beyond Bilingual Inc.
Description
Location: Brampton – HYBRID - 2 Days in the office (Tues/Wed)- Hours: 9:00am-5:30pm
Salary: Up to $60K + 5 % BONUS
As a global medical technology leader for more than 35 years, their mission is to transform lives through innovative medical solutions that improve the health of patients.
PERKS:
- A family environment with very low turnover
- 4 weeks’ vacation for a one-year period OR 6% vacation pay upon termination if they haven’t taken any or all of their accrued vacation time
- Company events!
- Immediate benefits – includes dental; health and HCSA but no pension plan.
- Full Benefits on first day of employment
Responsibilities
Key Responsibilities:
- Receive and process customer orders via EDI, Fax and Telephone
- Troubleshoot discrepancies between customer PO and internal system
- Collaborate with other departments to ensure customer’s order is processed and filled in a timely manner
- Process customer product credits / returns in a timely manner
- Documents and resolves customer complaints / inquiries
Qualifications
Required Qualifications:
- Post secondary education
- 2-3 years’ experience in Product Order Management
- Knowledge of ERP systems
- SAP is an asset
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Excellent organizational and communication skills
- Superior problem-solving
- Strong attention to detail
Preferred Qualifications
- Medical industry experience would be preferred
- Knowledge of electronic ordering methods (EDI, GHX, GFAX)
- Knowledge of Salesforce Service Cloud
- Knowledge of consignment transfer / billing