416.218.1112
Beyond Bilingual Inc.
Published
January 11, 2024
Location
Brampton, Canada
Category
Job Type
Job ID Number
BBB123
Candidate must be Bilingual
No
Job Function
Customer Service

Description

Order Entry Specialist/CSR

FULL TIME, PERMANENT

 

Location: (100% on-site) – Brampton
Hours: Mon-Thurs – 9am-5pm – Fri – 8:30am-4:30pm (35 hours/wk.)
Salary:  $40K + Up to $5K Bonus + Yearly salary increases of up to 4.5%

Company:  Our client is leader in the manufacturing industry.  Due to continued growth, they are looking to add a talented Order Entry Specialist to their team of professionals.

 

Perks:

  • Company-paid benefit plan (after 3 months)
  • Low Call volume only 10 calls per day
  • Dental plan
  • Medical plan
  • Yearly Bonus
  • Pension (after 1 year)
  • Yearly Salary Increases
  • X-Mas week off
  • Casual dress code policy
  • Excellent training
  • Opportunity for advancement
  • Family working atmosphere.

 

Job Summary:

You will be responsible for processing orders that come in from customers.

Responsibilities

  • Clarify all order details, resolve discrepancies where necessary, problem solving.
  • Process EDI purchase orders and understanding Lead Time Schedule.
  • Ability to sort and file Production Copy effectively by flute and order number.
  • Ability to input complicated orders (flute sizes, dimensions, colour coated).
  • Answer customer inquiries/customer follow up.
  • Operate 2 email systems.

Skills Required

  • English at a professional level (spoken/written)
  • Be able to input a high volume of orders each day.
  • Strong keyboarding skills.
  • MS Office.

Experience Requirements

  • 1- 2 Years of Customer Service experience
  • Order Entry experience is a strong asset

Education Requirements

  • High school graduate.
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