Beyond Bilingual Inc.
Description
Order Entry Specialist/CSR
FULL TIME, PERMANENT
Location: (100% on-site) – Brampton
Hours: Mon-Thurs – 9am-5pm – Fri – 8:30am-4:30pm (35 hours/wk.)
Salary: $40K + Up to $5K Bonus + Yearly salary increases of up to 4.5%
Company: Our client is leader in the manufacturing industry. Due to continued growth, they are looking to add a talented Order Entry Specialist to their team of professionals.
Perks:
- Company-paid benefit plan (after 3 months)
- Low Call volume only 10 calls per day
- Dental plan
- Medical plan
- Yearly Bonus
- Pension (after 1 year)
- Yearly Salary Increases
- X-Mas week off
- Casual dress code policy
- Excellent training
- Opportunity for advancement
- Family working atmosphere.
Job Summary:
You will be responsible for processing orders that come in from customers.
Responsibilities
- Clarify all order details, resolve discrepancies where necessary, problem solving.
- Process EDI purchase orders and understanding Lead Time Schedule.
- Ability to sort and file Production Copy effectively by flute and order number.
- Ability to input complicated orders (flute sizes, dimensions, colour coated).
- Answer customer inquiries/customer follow up.
- Operate 2 email systems.
Skills Required
- English at a professional level (spoken/written)
- Be able to input a high volume of orders each day.
- Strong keyboarding skills.
- MS Office.
Experience Requirements
- 1- 2 Years of Customer Service experience
- Order Entry experience is a strong asset
Education Requirements
- High school graduate.